SHIPPING & RETURNS

SHIPPING

All orders shipped DHL Express, timed and tracked.

UK Orders £7.50 | 3-4 days

Europe €25 | 3-7 days
All fees, taxes and duties are included in the price of items purchased on the website. You will not be charged anything extra on delivery.

US $15 | 3-7 days
Delivered Duty Paid.

Japan ¥6,000 (orders under ¥15,000), ¥4,500 (orders ¥15,000 and above) | 3-7 days
Delivered Duty Paid.

Worldwide $30 | 3-7 days
Delivered Duty Paid Australia, South Korea, New Zealand.

Goods shipped from United Kingdom.

SHIPPING TERMS & CONDITIONS

* Please refer to our full TERMS AND CONDITIONS for further information on shipping

* We use DHL International delivery services for all online orders

* Should there be a delay or any issue with your delivery, please contact CUSTOMERSERVICE@NOPROBLEMO.WORLD for help in resolving the problem.

* International orders may be subject to customs clearance procedures, which could cause delays beyond original delivery estimates.

* When ordering from No Problemo - Aries Arise Ltd you are considered the “importer of record” and must comply with all laws and regulations of the country in which you are receiving the goods.

RETURNS & EXCHANGES

You have 30 days, from the date you received your order, to return or exchange your purchase. Items must be returned to us unused and in the same condition that they were received in. Please ensure before you return an item that all tags are attached, all original packaging is present and intact. For footwear, please place the shoebox inside protective packaging. We do not accept returns on underwear, socks and jewellery.

All orders include a DHL return label.

Please visit our RETURNS PORTAL to book a return. For refunds the cost will be deducted from the refunded amount.

RETURNS

The return cost for a refund using the DHL label provided is:

UK | £7.50
Europe | €25
US | $25
Japan | ¥6,000
Worldwide | $30

The cost will be deducted from the refunded amount

EXCHANGES

UK | FREE
Europe | €25
US | $25
Japan | ¥6,000
Worldwide | $30